Who we are
Our website address is https://platform.orient-llc.com. The platform belongs to Orient Sustainability and is intended for trainees registered in our live lectures, so they can rewatch the recordings and follow their courses.
Address: 1 Mohamed Fahmy St., off El Tayaran St., Nasr City, Cairo, Egypt.
What data we collect
- At registration: your name, email address, and phone number.
- We do not ask for ID cards or any personal documents.
- Technical data is recorded automatically (such as IP address and browser type) to operate and protect the site.
- Payments are made outside the website through our own channels. We do not collect or store card or bank account details on the platform.
- If you contact us for support, we may keep your contact details and the content of your messages in order to respond to you and follow up on your request.
How we use your data
- To create your account and activate your course.
- To communicate with you about your course and provide technical support.
- To track your progress and exams and to issue your certificate.
Cookies
We use only essential cookies:
- When you visit the login page, we set a temporary cookie to check that your browser accepts cookies. It contains no personal data and is deleted when you close your browser.
- When you log in, we set cookies to save your login information and display settings. Login cookies last two days and display-setting cookies last one year. If you select “Remember Me”, your login lasts two weeks. Login cookies are removed when you log out.
Embedded content and external links
Some videos on the platform are displayed through third-party services such as Google. When you play them, that service may collect data about you or use its own cookies, and it is governed by its own privacy policy, not ours. The platform may also link to external services (such as WhatsApp). We do not control their policies or practices, so we recommend reviewing them.
Who we share your data with
We do not sell your data. We share it only with technical service providers necessary to run the platform (such as hosting), or when an official legal authority requires it. If you request a password reset, your IP address appears in the reset email.
Data security
We take reasonable measures to protect your data, but no system is 100% secure. You are responsible for protecting your password. If you suspect your account has been compromised, contact us immediately.
Minors
The platform is intended for adults (18 and over). We do not knowingly collect data from minors, and if we learn that we have, we will delete it.
How long we keep your data
We keep your account data for as long as your account is active, or until you ask us to delete it. You can view, edit, or delete your data, except your username, which cannot be changed. Site administrators can also view and edit this data.
Your rights
You may request a copy of your personal data, ask us to correct it, or ask us to delete it, except for data we are required to keep for administrative, legal, or security reasons. We respond to requests within [14] days and may verify your identity first. To make a request, contact us on WhatsApp at 01273800811 or by email at orientfirmeg@gmail.com .
Changes to this policy
We may update this policy from time to time. Changes take effect on the date they are posted, and continued use of the platform means you accept the updated version.